Privacy Policy for Wisdom OMS

At Marothia Techs, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information obtained through the Wisdom OMS platform and its associated applications and services.

1. Collection of Information

We may collect the following types of information from you:

• Personal Information: Name, email address, mobile number, business details, and payment information.
• Usage Information: Actions taken within the application, modules accessed, and interaction logs.
• Device Information: IP address, browser type, device type, operating system, and general device data.

2. Use of Information

The collected information is used for the following purposes:

• To operate and improve the features and functionality of Wisdom OMS.
• To manage subscriptions, billing, and support services.
• To send service updates, alerts, or promotional information when relevant.
• To meet legal or regulatory obligations where applicable.

3. Disclosure of Information

We do not sell your information. Information may be shared under the following circumstances:

• With service providers under confidentiality agreements, for tasks such as hosting, analytics, payment processing, or customer support.
• During business transfers, such as mergers or acquisitions, as part of our assets.
• When required by law, regulation, or valid legal process.

4. Security

We use industry-standard measures including AES-256 encryption, TLS/HTTPS communication, firewall restrictions, and server access control. Data access is restricted to authorized personnel only. Systems are monitored for any unauthorized or unusual activity.

5. Data Retention

Your data is retained only as long as necessary for its intended purpose or to comply with legal requirements. After the retention period, data is securely deleted or anonymized.

6. Your Rights & Choices

You have the right to review, update, or delete your personal information. To do so, or if you wish to raise a privacy concern, contact us at support@marothiatechs.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via app notifications or email. Continued use of the platform after updates constitutes acceptance of the new policy.

8. Platform Data & Security Practices

Wisdom OMS integrates with various e-commerce platforms to enable features such as order management, return tracking, inventory syncing, and payment reconciliation. We treat all platform data with strict confidentiality and apply the following practices:

• Authorized Access: Data is accessed only via authenticated APIs from each platform. No scraping or unauthorized access is used.
• Data Storage: Information is stored on secure, encrypted cloud infrastructure. We use AES-256 encryption at rest and HTTPS for all data in transit.
• Employee Access: Only authorized staff can access platform data based on roles. Access is monitored and logged continuously.
• Device Restrictions: Sensitive data is not stored or transferred to personal devices. USB and external sharing are restricted on production systems.
• Monitoring: Systems are continuously monitored for anomalies. Alerts and logs are reviewed in real-time to detect suspicious access.
• Data Disposal: Once data is no longer needed, it is securely deleted or archived following strict retention rules.
• User Login: Wisdom OMS supports login via OTP or user-defined passwords. Admin access requires strong password policies and MFA.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at support@marothiatechs.com.

10. About Us

To learn more about our organization, please visit our About Us page.

We are committed to protecting your data and ensuring transparency in how we handle your information. Thank you for trusting Wisdom OMS.